So first off I wanna start by saying I currently have three sons each played travel hockey so the fact that I even found time to write this review… Is astonishing in itself. The reason why I felt compelled to write this review is because of the experience I just had with this amazing customer service team. I ordered three sparks at six for each one of my sons, and had a malfunction very early into receiving my items. Let’s just say I sent an email with some photos and within 30 minutes. Received an email back, not only showing empathy but also going above and beyond to replace the broken item as well as putting a cherry on top and sending me another stick! It’s customer care like this that makes you really fall in love with a brand and become a lifetime customer. I would tell anyone who’s thinking about and having this really cool almost electric like experience while you’re playing the best sport on earth in your own driveway, just go ahead and do it! And just know if the product doesn’t meet your expectations or something happens… That this company has your back all the way!
Thank you again to the amazing Customer Service team and if you keep doing what you’re doing, I’m sure we will see these sticks being sold everywhere! And if you have any sons out there who are not playing hockey… You’re doing it all wrong!
Best regards,
Mike